- Awful customer service by cp toy company Review by Susan
Upon receiving ambulance rescue team, I opened my package to find a slashed up box on all 4 sides by a box cutter. It was disgraceful to have to give a present which looked used and abused. Which is what cp toys said to do. Not even an apology!!! The box was also not then able to be used to store the ambulance. Inside one of the pieces of medical equipment, the heart paddles, was broken. We glued it because of the unwillingness of customer service and their supervisors to replace the damaged toy. I am throughly disappointed in your company. I will not buy anymore of your toys and I plan to reach out to as many forms of media I can, to help others not make the same mistake I did in choosing your company.
(Posted on 1/9/13)